Returns

Returns Policy Guidelines:

  • On all products we offer a 30 day returns policy where a customer is able to return a product for any reason for a full refund on the original purchase price.
  • The 30 day returns policy is only valid for 30 days after the date the product is received.
  • Please note that the shipping cost to return the product is not covered in this policy and will be the expense of the customer.
  • Products must also be in a resalable condition and returned in the original packaging to be eligible for a refund.

How to make a returns claim:

  • First contact us at admin@roadtrippinrooftops and detail your returns request with a proof of purchase such as a confirmation email.
  • If your request is approved we will provide you with further information regarding shipping and a returns address.
  • We will notify you once the returning product is received. We will then inspect the product to ensure it is in resalable condition and if so, a refund will be approved.
  • We will notify you when a refund has been sent. Please note this can take some time to process, up to 10 business days. Please contact us immediately if you have not received your refund after 10 business days.